Refund policy
Order Cancellations
If you need to cancel your order, please contact us as soon as possible at support@beechargednow.com.
We will do our best to accommodate cancellation requests before your order has been processed or shipped. Once an order has been shipped, it can no longer be canceled.
Returns
Due to the nature of our products, we do not accept returns once an order has been received. All sales are final.
If you have questions about your order before purchasing, please contact us at support@beechargednow.com.
Damaged, Defective, or Incorrect Orders
Please inspect your order upon delivery. If your order arrives damaged, defective, or you receive the wrong item, contact us immediately at support@beechargednow.com with your order number and photos of the issue. We will evaluate the situation and work with you to make it right.
Non-Returnable Items
For food safety and quality assurance reasons, we do not accept returns on any products once they have been delivered.
Additionally, we do not accept returns on:
- Sale or clearance items
- Gift cards
- Custom or personalized products
Refunds
Refunds are only issued in the following circumstances:
- An order is successfully canceled before it ships.
- A refund is approved for a damaged, defective, or incorrect item.
- A refund is otherwise required by applicable law.
If your refund is approved, it will be issued to your original payment method within 10 business days. Please note that your financial institution may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@beechargednow.com.